Last Updated: June 2026

1. Strictly 21+ Policy

Jato Vape is committed to responsible retail practices and the legal sale of vaping and nicotine-related products within the United Arab Emirates.

By accessing our website, creating an account, or placing an order, you confirm that you are 21 years of age or older.

We do not sell, supply, or deliver any vaping, nicotine, or tobacco-related products to individuals under the age of 21.

2. Age Verification Requirement

To comply with our internal compliance standards and responsible sales practices, Jato Vape may require age verification before completing an order.

Customers may be asked to provide:

Emirates ID
Passport
Government-issued identification document

Our delivery team may also request valid identification upon delivery before handing over any order.

3. Refusal of Service

Jato Vape reserves the right to:

Refuse service to any customer unable to verify their age.
Cancel any order suspected of being placed on behalf of a minor.
Restrict access to our website or services if false age information is provided.

4. Underage Purchases

Individuals under the age of 21 are strictly prohibited from purchasing, attempting to purchase, or receiving vaping and nicotine-related products from Jato Vape.

Any violation of this policy may result in order cancellation without notice.

5. Parent & Guardian Responsibility

Parents and guardians are encouraged to monitor internet usage and help prevent minors from accessing or purchasing age-restricted products through our website.

6. Compliance with UAE Regulations

Jato Vape supports responsible vaping practices and follows applicable UAE regulations related to the sale, marketing, and distribution of vaping and nicotine products.

7. Contact Us

If you have any questions regarding our Age Policy, please contact us:

Jato Vape

Address: The Burlington Tower, Floor 2, Business Bay, Dubai, UAE

WhatsApp: +971527257683

Email: contact@jato.ae

Website: https://jato.ae/